Condé Nast The Best Hotels in the World: 2021 Readers’ Choice Awards: The Gwen Hotel Chicago was ranked #1 in Chicago and #8 in the World  LEARN MORE

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  • The lobby of The Gwen.

    Amenities & Services

Home|Accommodations|Amenities

Elevate Your Stay

At The Gwen, it’s all about you. We’ve curated each element of our guest rooms and suites to enrich your experience, combining relaxed glamour with ultimate comfort, and personalized à la carte amenities.

In addition to thoughtfully selected in-room amenities, The Gwen offers services to help you connect with your Downtown Chicago surroundings, like complimentary bicycles for easy exploring and tote bags for Magnificent Mile shopping. From artisanal to innovative, our array of amenities and services are worth traveling for.

  • Concierge Services
  • Doorman
  • Barrier-Free & Accessible Facilities
  • Shoe Shine Service
  • Complimentary Use of Gwen Bicycles & Road Maps
  • Tote Bags for Shopping Activities
  • Complimentary Coffee & Tea Service Daily in the Lobby
  • Pet Friendly 
  • Complimentary Basic WiFi
  • 24-Hour Business Center
  • 24-Hour Fitness Center
  • Cash Machine (ATM)
  • Safe Deposit Boxes
  • Laundry Service (fee applies)
  • Dry Cleaning (fee applies)
  • Package Shipping & Handling (fee applies)
  • Prohibition Porter Mixology Services (fee applies)
Pre-Order Amenities
The Gwen Hotel

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  • 521 North Rush Street, Chicago, IL, 60611

  • 312.645.1500 | Reservations 888.627.7039
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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

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