From year-round terrace celebrations to champagne-infused tea parties, unrivaled dining and unique on-site amenities, The Gwen is as magical as it sounds. With Chicago’s most iconic sights and experiences just steps away, a stay at our hotel makes the spontaneous possible.
The hotel was just right for our Chicago vacation. The location is perfect for seeing the sights, dining, and shopping. The room was spacious and well-appointed. Most pleasurable was the friendly and accommodating staff. A special thank you to Meredith at Upstairs at The Gwen. Her warm and friendly personality at breakfast was a bright spot to begin our day.
During a business stay, rented a conference room along with my hotel room. The staff set up the room to our exact needs. Food service was timely and delicious. The staff was super accommodating and intuitive to our needs. The room was beyond comfortable and the view of Michigan Ave and Lake Michigan was breath taking. Had a great time on the roof top bar. The cocktails are amazing. I don't think I have ever encountered a friendlier staff in all my years of travel. Highly recommend this place for business or pleasure.
Amazing venue for celebrations
Could not recommend The Gwen enough for any type of event. It’s a chic, luxurious, and dazzling space. We hosted a graduation party in one of the balcony suites in May 2018 and enjoyed it so much we’ve booked the presidential suite and grand ballroom for our wedding next year. Love the space, love the staff! The GM and Event Director have been incredible with adjustments due to COVID and are invested in making sure our day is exactly how we want it. The food is great and the outdoor terraces give a great city experience. 5 stars.
Luxury in Chicago
It was our family’s first time staying here and we were really impressed with the decor and cleanliness. Andrew checked us in and was very courteous and professional. Andrew acknowledged our Ambassador status and upgraded us to a suite on the 17th, which provided some beautiful views of the Magnificent Mile. The room is stunning and very large for a place in Chicago as rooms usually run small. This hotel really cares about all the details and have taken Covid 19 precautions by sanitizing all touch points in the room. Location is great, two blocks from Chicago River and you literally have tons of restaurant options within a three block perimeter. Trust me, you cannot go wrong.
Book The Gwen! You'll be Glad You Did
Such a fun boutique hotel in primo location downtown Chicago! Beautiful atmosphere everywhere you turn, food is DELICIOUS and the hospitality service is so professional. This place knows luxury and they go above and beyond with personal touches and attention to every single guest they have. Run don't walk! You'll LOVE it and then book another stay to go back.